Everything you need to know about staying with QP Stays. Can't find your answer below? Hit Contact Us at the top of the page and we'll get straight back to you.

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What is serviced accommodation, and how is it different from a hotel?

It's a fully furnished, self-contained apartment or house you can rent by the night, week or month — with the space, kitchen and privacy of a real home rather than a single hotel room. You get more room to live and work, a proper kitchen, and much better value on longer stays, while still enjoying fresh linen, fast Wi-Fi and a professionally cleaned space.

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Where are your properties?

We host across the West Midlands — in Solihull, Coventry and Birmingham, including Moseley. Many of our homes are just minutes from the NEC, Birmingham Airport, the QE Hospital and the region's major business parks.

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Who stays with QP Stays?

We're especially popular with contractors on assignment, business travellers and professionals relocating to the area, as well as families and groups who want more space than a hotel. Whether you need somewhere for a night, a few weeks or several months, we've got you covered.

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How do I book?

The quickest way is to hit Book Your Stay at the top of any page, which takes you to our live booking system where you can see real-time availability and rates and reserve instantly. Prefer to chat first? Use Contact Us and we'll help you find the right property.

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Is there a minimum stay?

It varies by property and time of year — the minimum for each home is shown when you check dates on our booking system. We happily accommodate everything from short breaks to long corporate stays, so just ask if you have a specific requirement.

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What's included in every stay?

Every property comes fully furnished and equipped, with fast Wi-Fi, a fully fitted kitchen, quality beds, fresh linen and towels, a smart TV and all the everyday essentials. Homes are professionally cleaned and maintained to a high standard before every stay.

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Is there parking?

Most of our properties offer free on-site or driveway parking — you'll find the parking details on each listing. If parking is essential, let us know and we'll point you to the best options.

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How does check-in work?

Check-in is quick and contactless. Most homes use a smart lock or key safe, so you can let yourself in flexibly around your travel plans — no waiting at a reception desk. We'll send clear arrival instructions before your stay.

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Can I book for my company, or get an invoice?

Absolutely. We work with contractors, project teams and businesses all the time — we can invoice your company directly and also accept card payment. Get in touch for corporate or long-stay rates.

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Do you allow pets?

Some of our properties are pet-friendly — just ask us before you book and we'll let you know which homes can welcome your pet and any conditions that apply.

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How large are your properties?

Our portfolio ranges from stylish 2-bedroom apartments up to large houses sleeping as many as 14 guests — so whether you're travelling solo, with colleagues or as a big group, there's a home to suit.

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Do you take long stays and relocations?

Yes — longer stays are one of the things we do best. If you're relocating, on a lengthy work assignment or between homes, get in touch and we'll sort a comfortable base for as long as you need, at a rate that reflects the longer booking.

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How do I get help during my stay?

You're never on your own. As a local, hands-on team, you'll have our details to reach us directly if anything comes up — no call centres, no middlemen, just a quick, friendly response.